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Canceling a Draft Shipment

A shipment in Planned status can be canceled. Sometime when the number of packages not calculated correctly, it may be easier to cancel the shipment and create a new one.

Shipment in Planned status

  1. For canceling a shipment, it should be in Planned status
  2. Select the shipment that is in Planned status

Cancel the shipment

  1. Enter any cancellation notes in Shipper Notes header field (scroll to the right if you don't see this field)
  2. Click Cancel button
  3. Accept any messages
  4. Shipment will be canceled